Help centre

Get help without hunting through the site.

The help centre will grow with the marketplace. These are the first support paths for account, security, verification and safety questions.

Frequently asked questionsAnswers about accounts, verification, listing history and platform availability.Account securityReview active authenticated sessions from your signed-in account.Safety & trustUnderstand Domisure's trust and moderation approach.Verification explainedSee the difference between identity, property and relationship-to-property checks.Safer renting guideA practical checklist before viewing, paying or committing.Report a concernLearn what to include when a listing, message or account worries you.Contact DomisureUse the support contact route when the available guidance does not solve your issue.How Domisure worksA simple overview of the rental and advertiser journey.