FAQs
Questions about finding, advertising and renting through Domisure.
Clear answers about accounts, verification, listings, safety and how the marketplace works.
What is Domisure?
Domisure is a housing marketplace for people looking for rooms or homes and for landlords, resident landlords and professional property managers. Its focus is clearer verification, visible listing history and better moderation context.
Is Domisure only for the UK?
The service launches with the UK in mind, while the platform is designed for multiple countries and languages.
Do I have to be 18 or older?
Yes. Domisure accounts are intended for adults aged 18 or over.
Why is two-factor authentication mandatory?
Housing accounts can contain personal information, conversations and verification status. Authenticator-based 2FA gives every account a stronger security baseline.
What does verified mean?
Domisure avoids one vague all-purpose badge. Identity, property and the advertiser relationship can be shown as separate checks.
Does verification guarantee a rental is safe?
No. Verification reduces uncertainty, but it cannot guarantee another person's behaviour, a tenancy's legal status or a property's suitability.
Can an advertiser change the rent after publishing?
Legitimate corrections and changes can happen. Material changes are recorded and can be restricted during configured lock periods.
Does Domisure keep listing history?
Yes. Material listing changes are designed to remain traceable so an earlier offer cannot simply disappear.
Can I save homes and searches?
Yes. Saved homes and saved searches are available from your account.
Can I message an advertiser and request a viewing?
Yes. Property-linked conversations and structured viewing requests are part of the live marketplace workflow.
How do I report a suspicious listing?
Use the report option on the listing where possible. This attaches the relevant advert and history to the moderation case.
What if I lose access to my authenticator app?
Use the recovery codes created when 2FA is enrolled. Keep those codes secure and separate from your password.